Are you having trouble getting updates on your tracking information? This is actually quite normal. Unless you picked USPS Priority Mail, USPS Priority Mail Express UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select as your shipping option, it is not unusual to have a lag in the update of tracking information. As long as your shipment is still within the time frame of the estimated delivery time of your order, please have patience as our carriers work to get your package to you on time and in one piece.
Should you continue to experience a delay in receiving tracking updates, and 24 hours have passed since the estimated delivery time of your order, then please contact us by email to firstname.lastname@example.org and we will be happy to assist you.