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Return Policy

Return Policy

We think you’ll love our ayurvedic products but we know that sometimes you might have to return an item.  If you do, please email us at shipping@lifespa.com  or call 303-516-4848 option 3 to determine if your product is eligible for a refund before shipping any products back to us. We will provide you with an RMA Number for your return. Products returned without an RMA number will take longer to process and may be deemed ineligible for a refund.

Because we want to give you enough time to try our products for at least a full 2 weeks, we offer a generous 100% Satisfaction Guaranteed 60 day return window from the date of purchase. All returns must be received within this window to be eligible for a full refund of the product price. We cannot refund S&H charges on product returns. Once your package has been received, your refund will be processed within 3-5 business days.

Product Return Guidelines

  • Herb and Supplement products must be at least ¼ –  ½ full and only 1 open bottle of each formula will be accepted per return.
  • LifeSpa Skin Care products must be at least ¾ full.
  • Books, CDs, or other media need to be in New Condition.
  • If you are enrolled in one of our eCourses, you need to call or email us to cancel your subscription.
  • For all partial cleanse kit returns, each product returned will be refunded for the discounted price originally charged as a component of the kit.

When returning your parcel, please include a copy of the original invoice.  If the invoice is unavailable, please be sure to include a note with your first and last name, a contact number and/or email, and the reason for your return.

We will refund your purchase to the original payment method.


NOTE: Expedited orders (Overnight, 2-Day or 3-Day) must be placed by 10:30AM Mountain Daylight Time to go out the same day.

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John Douillard’s LifeSpa®
6662 Gunpark Dr E, Suite 102
Boulder, CO 80301

toll free: 1.866.227.98431.866.227.9843 FREE
main: 303.516.4848303.516.4848
email: info@lifespa.com

* These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

Disclaimer: The entire contents of this website are based upon the opinions of John Douillard. They are not intended to replace a one-on-one relationship with a qualified health care professional, and they are not intended as medical advice. They are intended as a sharing of knowledge and information from the research and experience of John Douillard and his community. John Douillard encourages you to make your own health care decisions based upon your research and in partnership with a qualified health care professional.